FAQs

How long has your company been in business?

Our main companies: MiniClock and LEDWatchStop have been in business and online since 2003. GadgetCart is our exciting new shop!

Do you stand behind your products? 

Yes, we stand 100% behind our products and offer money back guarantee!

How do I contact you if I have a problem?

Our products are quality tested, but if you should have any problem we are easily reached by phone or email. See below or check our "Contact Us" page.

How long will it take to receive my item? 

Most items will arrive within 2 to 4 weeks; due to specific demand, season or type of item please expect 3 to 5 weeks. If your item has not arrived, please contact us as your first action. 

What happens if my item does not arrive? 

We will reship or refund depending on the situation. Don't worry, we have your back. We want our customers fulfilled and happy and your satisfaction comes first!

How do I check the status of my order?

Please go on your shipment confirmation email and press '' View your order ''. You should see your tracking number, simply click on it and you will see your shipment status.

What is Gadgetcart Cancellation Policy?

You can cancel an order before and until it has been packed in our Warehouse. This includes items purchased on sale also. If you cancel an order before it is shipped All amounts paid will be credited and reversed via the method used for your payment.

How do I cancel the order?

You can cancel your order before it has been packed at our warehouse. If you need to cancel, please reach us by email, phone, or "CONTACT US" page asap.

If your order has already been shipped, please wait for a package to arrive and at that time request return or refund authorization and instruction. 

Can I modify the shipping address of my order after it has been placed?

We process our orders very quickly. Sometimes, an order will be packaged minutes after it has been placed. If you gave us an incorrect shipping address it’s very important that you send us an e-mail as quickly as possible with the corrected shipping address. There’s no guarantee that we’ll be able to switch out the address before the package leaves our hands, but we’ll try our best. For more info reach us at gadgetcart.store@gmail.com

What to do if you didn't receive your package

Please allow 3 to 5 weeks for delivery. If delivery time seems abnormal please feel free to reach out to us for tracking research and confirmations. Long shipping times often happen due to bad weather, delay or even because of the time of the years!

I'm an international customer. Does the price include customs fees / import taxes?

The order price you paid us only covers the cost of shipping the product to you. Some countries charge an import tax upon any purchase you make that comes in from a different country. Please consider the tax laws of your country before purchasing.

Do you offer international shipping?

YES, we offer WorldWide shipping options.

How can I pay for my order at Gadgetcart?

We support the following payment options at Gadgetcart: Credit Card: Amex, MasterCard, Visa, Discover, Paypal & Shopify Pay

What is the return policy?

Items must be returned within 30 days. Refunds will be given as money back or store credit. The buyer pays for return shipping. Contact us for return authorization and instructions.

I just canceled my order. When will I receive my refund?

You will receive a refund into the source account within 7-14 days from the time of order cancellation.

What is Gadgetcart's E-mail verification policy?

We always strive hard to provide the best experience for our customers. However, we have noticed that few accounts abuse our liberal policies. Therefore, please ensure that the details you provide us are correct and complete and inform us immediately of any changes to the information that you provided while registering. Gadgetcart verifies the email addresses to ensure important communication about orders and shipments are reaching our customers.

For all other information, feel free to contact us at gadgetcart.store@gmail.com

Customer Service: 1-866-588-6464

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